Looking in Keychain = Login and Category = Password, find and Trash any entries that show Quicken or Quicken Connect and this FI name.Open Finder and go to Applications > Utilities > Keychain Access app.When finished with all accounts in your file that connect to this FI, Quit Quicken.When complete, click the Settings button on each account with this FI, and under At Your Financial Institution section click on Troubleshooting > Deactivate Downloads and click Save.Go to the Accounts menu and choose 'Hide and Show Accounts' and Uncheck any accounts with this specific financial institution (FI) that are hidden in List.If anything goes wrong, the backup is your safety net to get back to where you were before you started this solution. Make a Backup before starting this process.Once that change has been implemented, there may still be user action required to get your Quicken for Mac file back on track with the newly updated/corrected FI information. When you choose to SEND that error report, server teams are able to detect and resolve the error within hours.

This error occurs when a configuration on the servers is incorrect for the financial institution (FI). Updating accounts in Quicken for Mac may result in a Server Error that displays PFM-0400-4 in the Send Error dialog box.